Terms & Conditions
Effective Date: September 19, 2025
Company: The Power Pivot Experience (“Company,” “we,” “our,” or “us”)
Client: (“you” or “Client”)
Welcome to The Power Pivot Experience (“Company,” “we,” “us,” or “our”). By enrolling in our coaching programs, services, or digital products (“Services”), you agree to the following Terms & Conditions:
1. Nature of Services and Program Participation
Our coaching programs are designed to support your professional and personal growth. Participation includes attending scheduled coaching sessions (group or individual), engaging with program materials, and completing exercises or assignments intended to enhance your development.
A. Results may vary and depend on your level of commitment, effort, and implementation of the tools and strategies provided. You are solely responsible for your decisions, actions, and outcomes before, during, and after the program.
B. The Company provides guidance, frameworks, and support, but does not guarantee specific results. Coaching is a collaborative process, and your progress is directly related to your active participation and follow-through.
C. As part of your participation, you must be at least 18 years old and legally able to enter into this Agreement. You agree to uphold community standards that foster a safe and supportive environment. This includes:
a. Respecting the confidentiality of information shared by other participants.
b. Treating fellow participants, coaches, and staff with respect, professionalism, and courtesy.
c. Refraining from disruptive, offensive, or discriminatory behavior.
Violation of these standards may result in removal from sessions or termination of Services without refund.
2. Fees and Payments
A. Payment for services is due in full unless otherwise stated in a written installment plan prior to receiving Services.
B. All payments are non-refundable unless otherwise stated in this Agreement.
C. If you are on a payment plan and fail to complete payments, access to the program may be suspended until payment is received.
3. Intellectual Property
A. All materials, content, frameworks, methods, tools, and resources provided by the Company (the “Materials”) are protected by copyright, trademark, and other intellectual property laws.
B. Clients are granted a limited, non-exclusive, non-transferable license to use the Materials for personal use only.
C. You may not copy, distribute, reproduce, or create derivative works from the Materials without prior written consent.
D. The Company retains all rights, title, and interest in its current and future intellectual property, including brands, logos, trade names, and trademarks.
E. This protection extends to future developments, including but not limited to digital courses, workbooks, mobile applications, merchandise, and other products.
4. Confidentiality
A. Both parties agree to maintain the confidentiality of all proprietary, business, or personal information shared during Services.
B. Group sessions may involve multiple participants; confidentiality among participants is encouraged but cannot be guaranteed.
5. Client Responsibilities
A. You agree to participate actively, complete assignments, and respect session boundaries.
B. You will not engage in disruptive, abusive, or harmful behavior toward the coach, staff, or other participants.
C. You acknowledge that results depend on your effort, and the Company makes no guarantees of specific outcomes.
6. Technology & Access
A. Services are delivered virtually via online platforms such as Zoom, Teams, or other designated tools.
B. You are responsible for securing a stable internet connection, appropriate hardware, and updated software to access the Services.
C. The Company is not liable for interruptions, delays, or access issues caused by your technology, internet service provider, or third-party platforms.
D. Sessions may be recorded for training or quality purposes with prior notice; by participating, you consent to such recordings unless you expressly opt out.
7. Limitation of Liability
To the maximum extent permitted by law, the Company and its affiliates, officers, employees, and contractors shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your participation in the Services.
The Company’s total liability under this Agreement shall not exceed the amount paid by you for the Services.
8. Force Majeure
The Company shall not be liable for delays or failures in performance caused by events beyond its reasonable control, including but not limited to natural disasters, government restrictions, labor disputes, cyberattacks, pandemics, or failures of internet/telecommunication systems.
9. Disclaimer
A. Coaching is a process that may involve personal and professional reflection, but it is not therapy, counseling, medical treatment, legal advice, or financial planning.
B. You are solely responsible for your decisions, actions, and results. The Company makes no guarantees regarding specific outcomes.
C. By entering into this Agreement, you acknowledge that you have been advised to seek independent professional guidance for medical, legal, financial, or psychological matters.
10. Indemnification
You agree to indemnify and hold harmless the Company from any claims, losses, damages, liabilities, and expenses arising from your breach of this Agreement or misuse of the Services.
11. Non-Disparagement
You agree not to make any false, disparaging, or defamatory remarks about the Company, its staff, or participants during or after the Services.
12. Non-Solicitation
During participation and for twelve (12) months following completion, you agree not to directly solicit, employ, or contract with the Company’s staff, coaches, or contractors without prior written consent.
13. Assignment
The Company may assign or transfer its rights and obligations under this Agreement to successors, affiliates, or purchasers as the business grows. Clients may not assign their rights or obligations without written consent from the Company.
14. Governing Law & Dispute Resolution
A. This Agreement shall be governed by the laws of the State.
B. Any disputes shall first be attempted to be resolved through good faith negotiation, and if unresolved, through binding arbitration in Austin, Texas.
15. Termination
We reserve the right to remove a participant from any program for disruptive, harmful, or inappropriate behavior without refund.
16. Future Modifications
The Company may update these Terms & Conditions at any time to reflect business growth, additional services, or legal compliance. Notice will be provided, and continued participation constitutes acceptance of updated terms.
17. Entire Agreement
This Agreement represents the entire understanding between the parties and supersedes all prior agreements.
